FAQ
00777 bet Detailed FAQ
From using the mobile app to VIP cashback, cricket betting, customer support and withdrawals via bKash or Nagad — this page gives you direct and reliable answers to the questions that come up most often when playing at 00777 bet.
Playing on Mobile
Using the 00777 bet Android and iOS apps, slow page loading, adding the site to your home screen, and what to do if you get disconnected — all questions answered below. To download the app, visit the 00777 APK page.
00777 bet's Android (APK) and iOS apps are both available through official channels. Always download from the official source to ensure you have a safe and correct version — downloading from third-party sites or app stores may carry security risks. For full details about the app, visit the 00777 App page.
If pages are slow to load, first clear your browser's or app's cache and cookies. On Android, go to Settings › Apps › Browser (or 00777 app) › Storage › Clear Cache. On iOS, clear Safari's cache via Settings › Safari › Clear History and Website Data. If the problem persists, try switching between Wi-Fi and mobile data and let 00777 bet live chat know.
You can save a shortcut to the 00777 bet website on your home screen without installing the app. Chrome (Android) users: tap the three-dot menu in the browser and select "Add to Home screen". Safari (iOS) users: tap the Share icon and choose "Add to Home Screen". This gives you quick access to the site just like an app.
If your internet connection drops suddenly, most games have server-side saving — logging back in will resume the game from where it left off. Sports bets placed before the disconnection remain active. Once reconnected, check your game history and balance. If the issue is not resolved, contact 00777 bet support.
00777 bet runs smoothly on Android 8.0 or above and iOS 13 or above. For browser play, use a recent version of Chrome or Safari. For live casino and live sports betting, a 4G connection and at least 3 GB of RAM will give you the best experience.
VIP Program
The 00777 bet VIP program is divided into five tiers — from Bronze to Diamond. Each tier comes with weekly cashback and special benefits.
Weekly cashback is calculated on the net loss for that week — meaning total losses minus total winnings. Example: a Gold tier member with a net loss of ৳20,000 in a week receives ৳20,000 × 0.5% = ৳100 cashback. That is the maximum cashback rate for that tier.
The 00777 bet VIP program has five tiers: Bronze — up to 0.2% weekly cashback; Silver — up to 0.3%; Gold — up to 0.5%; Platinum — up to 0.6%; Diamond — up to 0.8%. Benefits increase with each tier — Diamond offers the highest cashback rate.
You can qualify for higher VIP tiers at 00777 bet by playing and depositing regularly. Account activity — betting volume, consistency of deposits, and how long you have been active — all contribute to tier progression. For the exact criteria, check the VIP page or contact support.
In addition to weekly cashback, 00777 bet VIP members receive priority customer service, special promotional offers, and personalised benefits at higher tiers. Diamond tier members receive the most attention and customised offers. Visit the 00777 VIP page for full details.
At 00777 bet, weekly VIP cashback is paid based on the net loss for that week. How cashback is credited to your account and whether any conditions apply before withdrawal is stated in the terms and conditions — read the terms and conditions or ask via live chat.
Cricket and Sports Betting
The most frequently asked questions about cricket betting — BPL, T20 live bets, accumulators and decimal odds — are all covered here.
A multi bet combines several selections into one bet, and you win only if all selections win. Example: three selections with decimal odds of 1.40, 1.70 and 1.90 give combined odds of 1.40 × 1.70 × 1.90 = 4.52 (approximately). A ৳100 bet returns ৳452 if all win, but if any one selection loses, the entire ৳100 is lost.
Yes, 00777 bet offers in-play or live betting. Odds update in real time during cricket, football and other sports, and you can place bets as the match progresses. Live betting is especially popular for BPL and international T20 matches. You need to decide quickly as odds change fast.
Among Bangladeshi players, match winner, toss winner, top batsman and over/under run markets are the most popular. These markets see the highest participation in BPL and Bangladesh Tigers ICC or T20 World Cup matches. Visit the football betting page for more information on sports betting.
Reading decimal odds is straightforward: stake × odds = total return. Example: if Team A's odds are 2.10 and Team B's odds are 1.75 — a ৳500 bet on Team B returns a total of ৳875 if they win (৳375 profit). If Team A wins, the ৳500 is lost. These figures are for illustration only — a win is not guaranteed.
Besides cricket, 00777 bet also offers betting on football, badminton, tennis and several other sports. Cricket and football are the most popular among Bangladeshi players. For details on football betting, visit the 00777 bet football betting page.
Customer Support
Yes, the 00777 bet customer support team is active seven days a week, 24 hours a day. Help is available via live chat and email at any time of night or on public holidays. For urgent transaction or account issues, contact support straight away without delay.
Before getting in touch, have the following ready: your registered username or mobile number, a brief description of the issue, the transaction date and amount if relevant, and a screenshot of any error message if you have one. This allows 00777 bet support to identify and resolve the problem faster.
The 00777 bet support team assists in both Bengali and English. For Bangladeshi users, communicating in Bengali is the easier option. Write in Bengali on live chat and you will receive a reply in Bengali — there is no difficulty due to language.
For immediate issues, live chat is the fastest — you speak directly with an agent. For complex matters or when you need to send documents, use email. 00777 bet provides 24/7 support through both channels. For urgent matters related to login, payment or bonuses, live chat is the better choice.
Withdrawals
The minimum withdrawal amount at 00777 bet is ৳800. Withdrawals can be made via three mobile wallets: bKash, Nagad and Rocket. If your balance is below ৳800, a withdrawal will not be possible. Play some more or complete bonus wagering requirements so your balance reaches the withdrawable limit.
No, winnings from a bonus must meet wagering requirements before they can be withdrawn. For the welcome bonus, the bonus amount must be wagered 25 times. Example: a ৳1,000 bonus on a ৳1,000 deposit requires a total of ৳1,000 × 25 = ৳25,000 in bets before bonus winnings can be withdrawn. Full conditions are on the terms and conditions page.
At 00777 bet, withdrawals are generally processed within 15 minutes to 2 hours. The same timeframe applies to all three methods: bKash, Nagad and Rocket. During busy banking periods or late at night it may occasionally take a little longer, but it is completed within 2 hours at most.
For security reasons, 00777 bet ensures that withdrawals go to a wallet registered in the account holder's own name. Withdrawing to a bKash, Nagad or Rocket number in someone else's name is generally not permitted. Using the same wallet for both deposits and withdrawals keeps the process smooth.
If a withdrawal has been pending for more than 2 hours, contact 00777 bet's 24/7 live chat. When you get in touch, have the withdrawal request date, amount and wallet number ready. In most cases, a pending status is caused by identity verification not yet being completed or an outstanding condition on the account.
Open an account at 00777 bet now
100% first deposit bonus, up to ৳8,000 — for new members. For ages 21 and above.
Log InStill have questions? We are always here
If you did not find your answer above, or you want to talk directly about something specific — the 00777 bet support team is ready for you day and night. Contact us in Bengali or English.
Live Chat
Talk directly with an agent — the fastest way to resolve any issue.
Email Support
For complex matters or to send documents, contact us by email: [email protected]
24 Hours, 7 Days
00777 bet support is active even on holidays and at night.
To learn about responsible gaming, read the Responsible Gaming page.