Responsible Gambling

00777 bet believes entertainment is meaningful only when it stays within control. On this page you will find a complete guide to limit-setting, self-exclusion, and support.

This platform is for 21+ users only

Our Commitment

At 00777 bet we see sports betting and casino games as a form of entertainment — not a source of income. Creating a safe and controlled environment for every player is our core responsibility. We believe that with awareness and the right tools, anyone can bet responsibly.

Betting can be an enjoyable experience, but when it starts to affect other areas of life — family, work, or financial stability — getting help is very important. You can find more answers about responsible gambling on our FAQ page.

No one under the age of 21 may open an account or place bets on this platform. Age verification is mandatory during account registration, and in cases of doubt we may request additional identification. Full age-related rules are set out in detail on our Terms and Conditions page.

If you suspect someone you know is using an account while under age, please let us know via our 24/7 live chat or email. We will act quickly.

  • Accounts are not activated without age verification
  • Separate limits can be set for deposits, betting, and sessions
  • Self-exclusion takes effect at any time upon request
  • 24/7 live chat and email support in Bengali
  • Reality check: you will be reminded after a set period of time

Set Your Own Limits

Deposit Limit

You can set a maximum on how much you deposit per day, per week, or per month. Once a limit is lowered it takes effect immediately; to raise it, a delay of a few days applies.

Session Limit

Set how long you can stay on the site at a stretch. When the time is up, the system will automatically log you out and ask for confirmation before you can log in again.

Betting Limit

Set a cap on the total amount you can wager within a given period. Once you reach this limit, no further bets can be placed until that period ends.

Take breaks

If you want to take a short break from gambling, you can request that your account be temporarily closed for anywhere from 24 hours to 30 days. You will not be able to log in during this time.

Self-Exclusion

For long-term self-exclusion, your account can be permanently closed for 6 months or longer. Opening a new account during this period is not permitted.

Reality Check

A reminder will appear on screen at set intervals — showing how long you have been playing and how much you have won or lost. This helps you stay aware and make decisions.

Contact our 24/7 live chat to set or change any limit. The support team is always ready to respond in Bengali.

Signs of Problem Gambling

If you or someone you know shows the signs below, it is time to seek help. This is not a sign of weakness — it is a sign of self-awareness.

Ask Yourself

  • Am I spending more time and money to chase losses or hold on to winnings?
  • Have I tried to stop betting but been unable to?
  • Am I hiding my betting from family or friends?
  • Am I taking out loans or missing important bills to fund my betting?
  • Do I feel very restless or irritable when I cannot bet?

If even one answer is "yes", consider the support options listed below.

  • Treating betting as a main source of income — betting is for entertainment, not a guaranteed way to earn money.
  • Prioritising betting over sleep, food, or work.
  • Trying to recover losses by placing larger bets instead of accepting a loss.
  • Frequent arguments with family or lying to them about betting.
  • Neglecting daily responsibilities — children, work, studies.
  • Feeling anxious or guilty about betting but being unable to stop.

Ways to Get Support

00777 bet Support Team

  • 24/7 live chat — instant response in Bengali
  • Email support — available in both Bengali and English
  • Limit-setting and self-exclusion requests are processed right away

You can find more details about our support team on our About Us and Contact page.

Family and Loved Ones

Family support is the most effective response to problem gambling. Speak openly with a trusted family member or friend. They can help you make decisions and stay committed to them. Acknowledging the problem yourself is the most important first step.

Professional Advice

Seeing a mental health professional or counsellor is not a sign of weakness. In Bangladesh, professional help is available through the mental health departments of government hospitals and private counselling centres. An experienced counsellor can help break the cycle of addiction effectively.

Safe Betting Habits

Responsible betting means playing within your means. Before each session, decide for yourself the maximum amount you will spend and how much time you will give. If you reach that limit, stop for the day — whatever the situation.

Making decisions on impulse after a win or a loss is dangerous. "I've won a bit more, so I'll keep playing" or "I've lost, I need to win it back" — both thoughts are the start of trouble. In betting, every event is independent; a previous result does not affect the next one.

Avoid betting when you are drunk, under the influence of medication, or in a distressed state of mind. Decisions made at such times often lead to regret.

Do not share your account details — username, password, bKash or Nagad PIN — with anyone. You are responsible for all activity on your account. Detailed guidance on keeping your information private is available on our Privacy Policy page.

Never bet with borrowed money. Only use funds whose loss would have no impact on your family's essential expenses.

Responsible Gambling FAQ

Contact our 24/7 live chat or email and let us know how long you want to self-exclude. The minimum period is 6 months. Once we receive your request, we will close the account promptly and send a confirmation by email. No marketing messages will be sent during this period.

Yes. A request to lower your deposit limit takes effect immediately. However, if you want to increase a limit, a waiting period of a few days is required for your safety, so that a decision made in the heat of the moment does not cause harm.

Contact our live chat immediately and describe the situation. We will take steps to secure the account. Also change your password and payment PIN, and remove any saved login details from your device.

If there is a withdrawable balance in your account when self-exclusion takes effect, you can request to have it returned. The process normally completes within 15 minutes to 2 hours. Contact our support team for details.

If you have the reality check enabled, a pop-up will appear on screen at set intervals — for example every 30 or 60 minutes. It will show your total session time, a summary of your wins and losses, and the option to continue or stop. This helps you make informed decisions.

No. For security reasons, only the account holder can set or change limits. However, if a family member wishes to contact our support team on your behalf with your consent, we can provide guidance.

We Are Here for You

At 00777 bet, responsible gambling is not just a policy — it is the foundation of every decision we make. If you have any concern, however small or large, do not hesitate to contact our support team. We are always available via 24/7 live chat and email.

Support email: [email protected]

21+  This platform is for adults only.