Privacy Policy

Introduction and Scope

00777 bet is an online gaming and betting platform providing services for Bangladeshi users. This Privacy Policy applies to the website https://00777bet.cam and all associated digital services.

This policy describes how 00777 bet collects, processes, stores, and discloses your personal information. By using our services, you agree to the terms set out in this policy.

This Privacy Policy must be read together with the Terms and Conditions — both documents together form the complete legal framework governing your account and use of our services.

Our platform is for individuals aged 21 and above only. We do not knowingly collect information from minors.

Types and Methods of Data Collection

00777 bet collects user information in various ways. The different categories of information collected are listed below:

2.1 Registration and Identity Information

We collect the information you provide when creating an account:

• Full name (as per National ID card or passport)
• Date of birth (for age verification)
• Mobile number and email address
• Username and password (stored in encrypted form)
• Address and nationality

2.2 Financial Transaction Information

Transaction-related information is recorded during deposit and withdrawal processes. We verify and record transactions made through payment methods (bKash, Nagad, Rocket). We do not store full credit or debit card numbers or PINs.

2.3 Usage and Technical Information

The following technical information is automatically recorded during each of your sessions on the site:

• IP address and device identifier
• Browser type, version, and operating system
• Page visit time, duration, and sequence
• Logs of clicks, bets, slot, or live casino game activity
• Referral URL and search engine keywords

2.4 Customer Support Communication Information

When you contact us via live chat or email, the details of that conversation are recorded to make follow-up support easier and to improve service quality.

Purpose of Data Use

00777 bet uses collected information only for specific and legitimate purposes. The main reasons for using data are as follows:

• Creating accounts, verification, and ensuring secure login
• Processing financial transactions including deposits, withdrawals, and bonus payments
• Preventing and detecting fraud, deception, and suspicious activity
• Monitoring and improving customer service quality
• Operating gaming activities in compliance with applicable regulations
• Sending personalised offers and promotions (with your consent)
• Improving the technical performance of the platform and fixing bugs
• Running responsible gaming programmes and providing necessary support to users

As part of our Responsible Gaming policy, users' playing patterns are monitored so that timely support can be provided if a concerning change in someone's gaming habits is noticed. This monitoring is entirely in the user's interest and is not shared with any third party.

Data Storage and Security Measures

00777 bet applies industry-standard technical and administrative measures to keep user information secure.

4.1 Technical Security

• All data transfers secured through SSL (Secure Socket Layer) encryption
• Password hashing and salting technology in use — no password is stored in plain text
• Servers protected by firewalls and intrusion detection systems
• Regular security audits and vulnerability scanning
• Restricted access controls — only authorised staff can access sensitive information

4.2 Data Retention Period

All information is retained while the account is active. After an account is closed, financial and identity-related information is kept for a defined period for legal requirements and potential dispute resolution. Technical logs are generally kept for a short period and deleted after a set time.

4.3 In the Event of a Security Breach

If a security breach occurs and there is a possibility that user information has been put at risk, we will notify the affected users at their registered email or mobile as quickly as possible and take the necessary precautionary steps.

Sharing Information with Third Parties

00777 bet does not sell your personal information. However, in specific circumstances, necessary information may be shared with trusted third parties:

• Payment Processors: Authorised mobile financial services including bKash, Nagad, and Rocket receive only the information necessary to complete a transaction.
• Game Providers: Software partners including Evolution, Pragmatic Play, and PG Soft are integrated into the platform, but they do not receive your name or financial information — only an anonymous session ID is used.
• Technology Services: Hosting, cloud storage, and analytics providers receive limited information under strict confidentiality agreements.
• Legal Obligations: We are legally required to provide information in response to a court order or an official request from a legitimate investigating authority.

Your information is not given to any third party for reasons outside this list. Information is not sold or rented to advertisers or marketing agencies.

Cookies and Tracking Technologies

The 00777 bet website uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help improve the functionality of the site.

6.1 Types of Cookies

• Essential Cookies: Used to maintain login sessions, ensure security, and save your preferences. Without these, the site will not function properly.
• Functional Cookies: Used for language preferences, display settings, and personalised experience.
• Analytical Cookies: Collect information about site visits to help improve service quality. This information is generally aggregated and anonymous.

6.2 Cookie Controls

You can disable or delete cookies from your browser settings. However, disabling certain essential cookies may affect specific site functions — such as login sessions or games not running correctly.

User Rights and Choices

00777 bet grants users the following rights over their own information:

• Right to Access: You may request to know what information we hold about you.
• Right to Correction: You may request correction of incorrect or incomplete information.
• Right to Deletion: You may request deletion of your information under certain conditions, though some information may be required to be retained to meet legal obligations.
• Right to Opt Out of Marketing Communications: You may unsubscribe at any time to stop receiving promotional emails or SMS.
• Right to Data Portability: You may request your own information in a structured format.

To exercise these rights or for any privacy-related enquiry, contact our support team via live chat or email. Our support team is available in both Bangla and English, seven days a week, 24 hours a day.

Protection of Minors

00777 bet's services are for individuals aged 21 and above only. We do not intentionally collect any information from minors or assist them in creating accounts.

An age verification process is in place at registration, and identity document verification is requested in suspicious cases. If it is confirmed that a minor's information has entered our system, that information is deleted immediately and the account is cancelled.

If you believe a minor is using the platform, please contact us — we will take immediate action.

Policy Changes and Updates

00777 bet reserves the right to update this Privacy Policy from time to time. If any significant changes are made to the policy, we will notify users in the following ways:

• A notification will be sent to the registered email
• A notice will be displayed on the first page after logging into the site
• The "Last Updated" date on this policy page will change

Continuing to use the site after an update will be considered acceptance of the revised policy. For major changes, we will aim to give sufficient notice before the effective date.

To learn more about this policy or for general enquiries, visit our FAQ page — where answers to common questions are available.

Contact and Complaint Resolution

For any questions, concerns, or requests related to the Privacy Policy, please contact us:

• Live Chat: Click the chat icon at the bottom corner of any page on the site — available seven days a week, 24 hours a day.
• Email: [email protected]

When we receive a privacy-related complaint, we will investigate as quickly as possible and inform you of the outcome. Complex matters may take some time to resolve, but we are committed to keeping you updated with full transparency.

This Privacy Policy is part of the overall terms and conditions of 00777 bet's services. To learn more about us, visit the About Us page.